LOST WORLD ADVENTURES

Excellent Customer Service!

We recently traveled with Lost World Adventures to Chile and Argentina. We were very impressed with our experiences. First, my input when arranging the trip was followed exactly, in a professional manner. We planned to go to six different destinations, with the requisite tours/guides/accommodations set up beforehand. Everywhere we went we were met on time, by delightful guides, whose English was excellent. The tours and accommodations were great, and we really enjoyed our time.

Unfortunately, the COVID-19 crisis caught up with us towards the end of our trip, and this is where Andrew and his crew REALLY came through for us. He had been in touch with both us and the company he uses in Buenos Aires several times, while the crisis escalated. When it became apparent to them that we needed to leave Argentina and head home before the borders closed, he immediately texted us. Somehow they had arranged for us to be on a flight from Bariloche to Buenos Aires the next day (where we were then able to change our international flights home).

Having seen the extremely long lines of people at the airlines’ offices that day — attempting to do that very thing — we were incredibly grateful that this had been booked for us. Once in Buenos Aires, we were met at the domestic airport and driven to the international one, while our guide waited with us, to make sure we were able to board our flight to Santiago. To us, this went above and beyond!

We plan to return to South America in two years, and we will certainly be booking with Lost World Adventures again. Many companies can book trips for you, but the hallmark of a great company is how they perform when trouble arises — and Lost World really stepped up.

First Class all the way!

Andrew and his team set us up with the most amazing trip to Belize. We stayed in both the ecolodge at Chaa Creek and the beautiful beach front Victoria House. Both properties were amazing…. the service, food, drinks, accommodations and staff were first class all the way. From Mayan Ruins, to Howler monkeys, to caving experiences, to snorkeling the trip could not have better! We will be using Lost World Adventures for our next Central American trip!

The trip we took to Galapagos and Ecuador was fantastic.

The trip we took to Galapagos and Ecuador was fantastic. The local staff in Ecuador were fantastic including Edwin, Sabino and Victor. The trip was planned perfectly. My family of 6 had a wonderful time.

Lost World Adventures was a great travel agent for us.

I worked with Garvey to plan my dream trip to Patagonia. It was a two-week trip, we started in Buenos Aires, took the Australis cruise through the Tierra del Fuego fjords, visited Torres del Paine staying at the Explora Lodge and ended the trip in Santiago. All of the guides that Garvey arranged for excursions were excellent. Garvey managed the travel logistics between the different locations so that our experience in South America was seamless. Overall Lost World Adventures was a great travel agent for us. I had worked with this company previously for a trip to visit Angel Falls in Venezuela and hike the Machu Picchu trail in Peru, which was also fantastic..

The trip went very well–it exceeded my expectations. Kudos to Lost World!

Certainly I have very good memories of Bolivia, and its people. Salar de Uyuni stands out of course– its sheer otherworldliness ensures that it would always be a highlight, and it was for me.

But all the destinations were worthwhile and the variety of the attractions were impressive– chaotic and vibrant La Paz, idyllic Isla del Sol on beautiful Lake Titicaca, proud Potosi with Cerro Rico looming over the city, the blinding white vastness of Uyuni, the enjoyable drive from Uyuni to Potosi, with the changing amazing landscapes along the route, and last but not the least, the colonial city of Sucre, with its stately white washed churches and elegant courtyards.

I was especially happy I made a decision to stay a bit longer and end my trip in Sucre, a city I fell in love with. The guides were great, and all in all, the Bolivia trip was a wonderful experience.

Lost World has planned several trips for us including Panama, Nicaragua, and Colombia, all well done and amazing.

This past month we went to Peru and Machu Picchu with the assistance of Andrew and Garrett. This will be one of our favorite destinations as Machu Picchu and the surrounding areas left me speechless in their mysterious beauty.

We had 10 days in Peru, several locations, planes, trains, and automobiles, river rafting and many guided tours. Everything went like clockwork. I continue to be impressed with the quality of travel guides that Andrew partners himself with. These guides go above and beyond always, including transfers, by walking you to check in at the airport/train station/bus station and ensuring you get through security and/or on the correct transport. We had a cooking lesson from a Peruvian chef in his home! Stellar!

This was a trip of a lifetime and I want to thank both Garrett and Andrew for all their assistance in making this happen! If traveling to this part of the world, I highly recommend Lost World Adventures, I am already starting to plan our next adventure with them- Ecuador and the Galapagos!